Privacy Policy

Personal information:

This privacy policy is about how Georgina Stephenson Nutrition collects, processes, stores and shares clients’ personal data. Georgina Stephenson Nutrition is the ‘data controller’ of this information for the purposes of the UK GDPR and the Data Protection Act 2018.

This Privacy Policy only relates to personal data collected by Georgina Stephenson Nutrition via the Georgina Stephenson Nutrition website, client health questionnaires, emails and telephone calls. Data may also be collected from health records which you have agreed to share with Georgina Stephenson Nutrition such as test results from GPs or other healthcare professionals. Any personal data collected by Georgina Stephenson Nutrition is used in accordance with UK data protection legislation.

Clients should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and the Georgina Stephenson Nutrition Privacy Policy will no longer apply.

The Data Protection Act 2018

Georgina Stephenson Nutrition complies with the principles of the Data Protection Act 2018 in accordance with General Data Protection Regulations (GDPR).

Whether information has to be provided by you, and why:

If Georgina Stephenson Nutrition has been engaged by you, your personal information must be provided to enable Georgina Stephenson Nutrition to provide you with advice or treatment, and to enable Georgina Stephenson Nutrition to comply with professional obligations, and to keep accounting records.

Information collected:

When carrying out the provision of the services provided, Georgina Stephenson Nutrition will collect some or all of the following personal information that you provide to include:

(a) personal details;

(b) family details;

(d) education, training and employment details;

(e) physical or mental health details;

(f) racial or ethnic origin;

(g) religious, philosophical or other beliefs;

(h) genetic data;

(i) biometric data for the purpose of uniquely identifying a natural person;

(j) other personal data relevant to what you have asked Georgina Stephenson Nutrition to provide, including data specific to the healthcare in question.

Consent:

By procuring the services of and providing personal data to Georgina Stephenson Nutrition you are giving consent to:

share your personal information with functional testing companies to order tests as part of your healthcare
disclose your personal and sensitive information to your GP and other healthcare providers if appropriate and relevant for your ongoing healthcare

You may withdraw your consent to the above at any time by emailing hello@georginastephenson.com.

How Georgina Stephenson Nutrition use your personal information:

I may use your personal information for the following purposes:

(1) to provide services and treatment to you;

(2) to keep accounting records and carry out office administration;

(3) to respond to potential complaints or make complaints;

(4) to promote and market my services.

The legal basis for processing your personal information:

Georgina Stephenson Nutrition relies on the following as the lawful bases on which your personal information is collected and used:
If you have consented to the processing of your personal information, then Georgina Stephenson Nutrition may process your information for the purposes set out above to the extent to which you have consented
If you are a client, processing is necessary for the performance of the treatment and advice that you have asked for
In relation to information which is in categories (e) to (j) above (these being categories which are considered to include particularly sensitive information) Georgina Stephenson Nutrition relies on your consent for any processing for the purposes set out in purposes (2), (3) and (4) above. Georgina Stephenson Nutrition needs your consent to carry out processing of this data for these purposes. However, if you do not consent to processing for purpose (3) (responding to potential complaints) Georgina Stephenson Nutrition will be unable to take your case. This is because I need to be able to retain all the material about your case until there is no prospect of a complaint
In relation to information which is not in categories (g) to (j) above, Georgina Stephenson Nutrition relies on a legitimate interest and/or the legitimate interests of a third party in carrying out the processing for the Purposes set out above

Transfer of your information outside the UK

This privacy notice is of general application and as such it is not possible to state whether it will be necessary to transfer your information out of the UK.

However, if you reside outside the UK then it may be necessary to transfer some of your data to that country outside of the UK for that purpose. If you are outside the UK or if the information you provide come from outside the UK then it is inevitable that information will be transferred outside the UK. If this applies to you and you wish additional precautions to be taken in respect of your information, please indicate this when providing initial instructions.

In the unlikely event that Georgina Stephenson Nutrition transfers your personal information outside the UK Georgina Stephenson Nutrition will rely upon identified safeguards which will be determined depending upon the third country to which the personal data is transferred.

Where Georgina Stephenson Nutrition holds your data on cloud storage platforms (CSPs) held outside the UK Georgina Stephenson Nutrition will rely upon the safeguards set out in the CSP’s standard contractual clauses.

Georgina Stephenson Nutrition will not otherwise transfer personal information outside the UK except as necessary for providing the treatment or advice requested. If you would like any further information please use the contact details at the end of this document.

How long will I store your personal data?

I will normally store all your information:

For 7 years from the last work done on a case. This is because it may be needed for potential legal proceedings. At this point any further retention will be reviewed and the data will be marked for deletion or marked for retention for a further period. The latter retention period is likely to occur only where the information is needed for legal proceedings, regulatory matters or active complaints. Deletion will be carried out (without further notice to you) as soon as reasonably practicable after the data is marked for deletion.
Names and contact details held for marketing purposes will be stored indefinitely or until Georgina Stephenson Nutrition becomes aware or is informed that the individual has ceased to be a potential client.

Marketing:

Georgina Stephenson Nutrition may contact you occasionally by email or other messaging platforms with health tips, promotional offers information on upcoming events and activities, and newsletters.

You can choose to opt out of the above communications at any time by unsubscribing or by emailing Georgina Stephenson Nutrition directly with a request to opt out.

Verifying, updating and amending your personal information:

If, at any time, you want to verify, update or amend their personal data they may write to:

Georgina Stephenson

Georgina Stephenson Nutrition

hello@georginastephenson.com

07790 909960

Verification, updating or amendment of personal data takes place within 10 working days.

Storage of personal data:

Data is stored in a secured, encrypted, cloud-based database.

A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.

Georgina Stephenson Nutrition uses benign, short lived ‘session’ cookies to tell whether a website user has logged in, where to find details that can be used to pre-fill parts of on-line forms and to personalise the user’s visit to the website.

Georgina Stephenson Nutrition cookies do not analyse visits to other websites or any searches undertaken whilst on the Georgina Stephenson Nutrition website.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.

Georgina Stephenson Nutrition uses cookie free technology that uses Internet Protocol (IP) information exchanged during the course of normal web activity combined with data enhancement technology to get detailed analytics information.

Security

Georgina Stephenson Nutrition holds your personal data in accordance with the security provisions of the UK data protection legislation.

If you have any questions about security please contact Georgina Stephenson Nutrition on 07790 909960.

Notification of Changes

Georgina Stephenson Nutrition will notify all users of any changes it makes to its Privacy Policy. If Georgina Stephenson Nutrition decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how Georgina Stephenson Nutrition uses your personal data.

Your Rights

If you want more information about your individual rights under the GDPR please see the Guidance from the Information Commissioners Office on https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/data-protection-principles/a-guide-to-the-data-protection-principles/ or https://ico.org.uk/for-the-public/.